Clificol is property of Zeus Soft sprl, a company based in Belgium, specialized in developing software.
Purpose of this document
How to contact us?
Or write to us: Zeus Soft Rue Jean Sonet 25 5032 Isnes Belgium
How do we collect personal information?
We collect personal information that was voluntarily provided by you (e.g. when purchasing a product, registering on our website or when subscribing to the newsletter).
What personal information do we collect and how do we use the information?
When you subscribe to our mailing list, MailChimp (data processor) collects your E-mail address and optionally, your preferred newsletter language & country. We use this to send out commercial, marketing and informative e-mails taking in to account the preferences you provided.
We also send you e-mails that are vitally important for the security and stability of our software. Please visit the links below for Mailchimp's policies:
This information is kept until you unsubscribe, indicating you are no longer interested in receiving our mails. This information is not shared with 3rd parties.
When you register on one of our websites or purchase one of our products directly or through a vendor, we collect the information you provide at the time of your purchase/registration. This can include but is not limited by your E- mail address, personal address and contact information, business address and contact information, language, vat number and (hopefully) your consent to receive marketing mailing from Zeus Soft. We use this information to help provide customer service, verify license/account ownership and allow for product shipping if applicable.
For certain products, if a new vendor in a given territory takes over from the previous one, we transfer your data to this new vendor to allow him/her to service you and to recognize you as a customer of Zeus Soft. The new vendor has to sign a data processor agreement before receiving your information. As this information concerns our customer list, it is kept indefinitely to maintain relations with our customers with regards to support, licenses and other interactions necessary for our day to day operations. This information is not shared with 3rd parties by Zeus Soft.
Our payment processors
If you purchase a Zeus Soft product, the payment processor (Ingenico or PayPal) will collect your name, e- mail address, IP address and credit card details (depending on the chosen payment method). This is required to ensure a safe handling of your payment.
The information related to your payment is kept as long as is deemed appropriate for handling your payment and maintaining an audit trail for disputes and legal matters.
On some of our websites, we use Analytics software to track visits. All IP’s are anonymized and are not personally identifiable. The gathered information is used solely to further improve your website experience.
In order to be registered in Clificol we need to save and share the following data:
First name Last name E-mail address Country Homeopathic software used
These data will be shared to the National Clificol Coordinator of the user's country because they need to give the user's approval
Right to be informed
Right of access
What is the right of access?
The right of access, gives you the right to obtain a copy of your personal data as well as other supplementary information. It helps you to understand how and why Zeus Soft is using your data, and check Zeus Soft is doing it lawfully.
You have the right to obtain the following from Zeus Soft:
• - confirmation that Zeus Soft is processing your personal data • - a copy of your personal data • - other supplementary information (this largely corresponds to the information that Zeus Soft provides in this privacy notice).
Right to rectification
You have the right to have inaccurate personal data rectified, or completed if it is incomplete
Right to erasure
You have a right to have personal data erased
Right to restrict processing
You have the right to restrict the processing of your personal data in certain circumstances
Time to respond
Zeus Soft has one month to respond to your request